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Information Technology Infrastructure Library (ITIL) Certifications
New Horizons offers
ITIL training that can help you develop and implement IT service
management standards within your organization in order to
decrease the cost of business and improve customer satisfaction. ITIL certification validates your understanding of ITIL
principles and your ability to implement them.
ITIL certifications are awarded by the Examination Institute
for Information Sciences (EXIN), a founding member of the
international ITIL certification board, together with the UK
Office of Government Commerce
(OGC) and the IT Service Management Forum UK
(itSMF).
EXIN offers three certificates in IT Service Management,
based on ITIL:
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Foundation |
The Foundation Certificate in IT Service
Management guarantees your understanding of the basic
terms, concepts, and relationships between ITIL
processes. |
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Practitioner |
The Practitioner Certificate in IT
Service Management validates your abilities in the
specialized and practical aspects of various clustered
ITIL processes, including Release & Control and Support
& Restore. |
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Manager |
The Manager Certificate in IT Service
Management provides you with internationally recognized
credentials that show you have clearly demonstrated your
ability to implement and manage the overall IT Service
provision. |
For more information about ITIL certifications
visit www.exin-exams.com. |